Power Industry Webinar Production & Promotion

Is Your FSM Setting You Up For Failure: Bad Behavior By Design

Traditional Field Service Management (FSM) platforms for electric & gas utilities were designed to track work, not to shape the real-world behaviors that drive safety, efficiency, and customer satisfaction.

The result? Good people improvising around bad workflows, leading to rising risks, hidden costs, and inefficiencies that your tools are unknowingly reinforcing every day.

In this candid session, we’ll take a hard look at how FSM systems quietly shape team behaviors—and how the wrong system can make every compliance, scheduling, and safety initiative harder than it should be.