Power Industry Webinar Production & Promotion

Optimized Task Execution Through Mobile Field Service Management

Specific topics will include:

• Planning and managing field work more efficiently

• Collecting data from the field and minimizing paperwork exchange between dispatchers, field crews, and customers

• Automating and optimizing scheduling across your organization

• Responding quickly to unforeseen circumstances such as network outages and sudden absences of field staff

• Optimized routing and mobile navigation, leveraging intelligent mapping and real-time traffic and weather conditions

Field service organizations across many sectors of the economy are facing increased challenges related to effective task management. For the energy sector in particular, the efficient handing of spatially dispersed assets and the corresponding management of inspections, repairs, upgrades, and other scheduled and unscheduled services demands carefully integrated coordination and control. And since complications inevitably arise in fieldwork due to unforeseen events such as failures, outages, and delivery errors, completing tasks on time and at high quality puts tremendous pressure on field personnel.

Below are some of the questions discussed during the webinar:

• Can the system be set up for live tracking of moving objects to be serviced?

• Do you have any customers with the tool integrated with Smallworld PNI? What version? Will it run on cloud infrastructure? Is it freeware?

• What OS does the client run on? Is there an optimum screen size for a tablet or phone?