Power Industry Webinar Production & Promotion

Specialized Mobile Field Service Management (MFSM) for Utilities & Telecom Operators

Field service organizations across many sectors of the economy are facing increased challenges related to effective field work management. Network operators such as electric, gas, water and telecom, whether large or small can benefit from cost effective and efficient handling of field activities. Overseeing spatially dispersed assets and the corresponding management of inspections, repairs, upgrades, and other scheduled and unscheduled services demands carefully integrated coordination and control.

And since complications inevitably arise due to unforeseen events such as failures, outages, and delivery errors, completing tasks on time and at high quality puts tremendous pressure on field personnel.

Specific topics will include:

• Planning and managing field work more efficiently

• Collecting data from the field and minimizing paperwork exchange between dispatchers, field crews, and customers

• Automating and optimizing scheduling across your organization

• Responding quickly to unforeseen circumstances such as network outages and sudden absences of field staff

• Optimized routing and mobile navigation, leveraging intelligent mapping and real-time traffic and weather conditions